Case Studies

Case Study One

The client, a female living in central London, required numerous services arranged by Target Medical as part of her pedestrian injury case.

The accident

In November of 2013, the client was walking across a zebra crossing on a clear evening. The lights on the crossing were flashing as usual. After a couple of cars had already passed (who did not give right of way) the client saw a long enough gap for further cars to recognise her and stop.
The defendant’s car was around 10 meters away when the client began to cross. After passing ¾ of the crossing, the defendant’s vehicle failed to slow or stop; colliding with the client. She was thrown to the floor after being hit on the side. She lost consciousness for a few minutes before being awoken by passers by.

The damage caused

The client initially suffered a number of heavy cuts over her body including the face. She was able to stand but shock carried her for the first few minutes after regaining consciousness.

The client describes the state as being dream like. Only when she had been taken to A&E did she really have an understanding of what had happened. By this point she was in consistent pain over her body.

It had been determined she had suffered a multitude of injuries including:

  • A severe concussion
  • A deep cut over her eye
  • A split chin
  • Bruising of her face and ring finger
  • Damaged teeth
  • Tinnitus in the ear
  • Knee pain

She suffered further long term damage after the incident including memory loss, problems with concentration for long periods and a host of anxiety problems. The anxiety included both road related situations (including having to abandon driving lessons from being too nervous behind the wheel) and at home when attempting to sleep.

She still suffers nervous spells, dizziness, headaches and sleeping problems. These are likely to continue for a prolonged period of time.

Recovery process

Although full recovery could take a lifetime, Target Medical has done our part to ensure the client has as smooth a recovery as possible. Specialists we conversed with during the early stages included hospitals and doctors local to the client to get full, detailed reporting of the client’s injuries both at the time of the incident and long term. X-Rays, scans, appointments and prescriptions were needed to begin the process.

After the initial assessments dental surgery and a recovery timetable required organising; all services Target Medical can assist with. With one tooth fractured and one tooth mobile after the accident, she needed root canal treatment to amend some of the problems. Despite this work her teeth are still vulnerable and must avoid hard chewing foods like apples. She underwent an MRI scan relating to her Tinnitus with a specialist. Although she does not require further treatment for it the effect will last for a long time before it subsides. However no time period could be properly given apart from the Tinnitus settling down “eventually”.

She underwent CBT to combat the anxiety and takes prescribed painkillers whenever she suffers headaches which is about 3 times a week. The CBT intends to overcome certain fears involving being anywhere near traffic. With anxiety about not only walking but cycling or driving, therapy is essential to assist waylaying these fears.

While specialists hope that with treatment her anxiety problems, Tinnitus and headaches may improve over time, they may never fully cease.

Moving forward

As with many injury claims, recovery can take months to years. What we guarantee is our part in ensuring all medical assistance is catered for. This includes long term care such as physiotherapy, mental health, future corrective surgery and more.

Thanks to the effort of the team at Target Medical the client was able to arrange a number of services post injury stretching into the long term, giving her the very best opportunity to recover from her injuries moving forward.


Case Study Two

The client, a female living in Derbyshire, required a number of services arranged by Target Medical as part of her work injury case.

The accident

In December 2011, the client was going about her regular work assisting disabled people as part of her job as a carer. Her job required the day to day care of those with various disabilities. Often she would help load and unload wheelchair bound people from minibuses.

On the particular day the ground was wet and the weather had been very cold. During her regular duties of unloading a wheelchair she happened to slip on some ice on the ramp placed just outside the building. The ramp was made from timber with no proper grip for shoes.

The ice had created a thin layer on top of the wood and caused the client to slip, falling onto her back and banging her head against the ramp. The ramp had not been properly treated to ensure it had a non slip surface when wet or icy.
The very next day after the incident the local council (for whom the client worked for) installed rubber bubbling along the ramp for better grip and a handrail to avoid future incidents. This signalled the council agreed the ramp was unsafe for use originally.

The damage caused

After hitting the ramp on her back, the client felt very dizzy. Because the injury was a head injury those nearby gave her blankets and covered her rather than move her. Paramedics later arrived and tried to sit her up. However, it did cause a violent spinning in her head.

She spent the night in hospital being monitored at a head injury unit due to both the dizziness and a lump which had appeared at the rear of her head.

The lasting damage from the incident includes regular bouts if dizziness and headaches during a normal week as well as associated difficulties with some normal daily situations like climbing stairs, getting out of bed and bending forwards to pick objects up.

The incident also required the client to give up her work as a carer due to being unable to operate hoists and perform lifts which are a regular occurrence. The client needed to retrain because of this. It also limited a number of extra activities she liked to complete in her spare time including gardening and dancing. All of which needed to be placed on hold for the foreseeable future.

Recovery process

For an injury like this, recovery can be a slow road. With regular headaches at random times it can affect the client’s entire day. Sometimes the headaches last all day and are severe enough that she is required to simply head to bed to sleep off the pain.

The problems with pain in certain positions and when performing certain bends required some assistance from a physio after seeing an orthopaedic surgeon. This is a gradual process organised by Target Medical in order to bring the body slowly back to it’s natural state. Unfortunately for the client (who was at retirement age) a full recovery may not be possible due to aging but efforts were made to give her the best chance of making one.

Moving forward

Despite a full recovery being in the balance, Target Medical was able to arrange a series of examinations to fully understand how the accident affected the client. This not only included the orthopaedic surgeon but psychoanalysis and a neurologist. All appointments were organised and results collected in order to get a full extent of the injury.

We have to look at all possible outcomes of an injury far more than just a physical injury requiring treatment. We need to look at ongoing career prospects, psychological analysis, implications for family and much more. Because of this we need a wide network of specialists (who we utilise) to give you and your family the best chance to move on from an incident.


Case Study Three

The client, a female living in London, required a number of services arranged by Target Medical for a medical negligence case.

The accident

Difficulties during past pregnancies meant the birthing of all previous and future children would be by Caesarean section (C-section). In 2012, the client was pregnant with child number 7. Due to the number of children the client had given birth to, they were required to attend regular appointments with a consultant.

Due to the high number of children the client had previously given birth to and the complications with pregnancy that the client had previously faced, the consultant advised the client to consider sterilisation. The idea of sterilisation was rejected by the client on more than one occasion.

On the day of the client’s C-section, the client suffered a migraine attack for which she normally takes medication for. The severe migraine had affected the client’s state of mind and ability to concentrate and make a considered decision. The consultant passed the client a form to sign before the C-section took place. The form was an agreement for the client to be sterilised. As the client had difficulty concentrating with the migraine and wanted to have the C-section started as soon as possible, the form was signed.

The damage caused

The C-section took place without complications and the client was discharged after a few days. With the migraine gone, the client suspected that they may have been sterilised and was unsure of what they had signed.

As the client still wanted more children, the client had previously rejected the idea of sterilisation on many occasions. Upon contacting the hospital, the client found out they were indeed sterilised after the C-section. To their horror, the sterilisation process was not reversible.

The sterilisation caused the client to experience heavier periods. As the client did not want to be sterilised, the client became very unhappy, which affected her mood and confidence. It strained the client’s relationship with her partner, causing the client to feel isolated and anti-social. The client became jealous of other pregnant women and new-born babies and hated being in hospitals. The process had indeed caused psychological damage to the client.

Recovery process

As part of the recovery process, the client attended several counselling sessions. Target Medical arranged for the rehabilitation sessions and medical examinations to ensure that the client was indeed on the road to recovery.

Moving forward

Unfortunately in this case, we cannot reverse an irreversible procedure. However, Target Medical have done everything we can to ensure that the psychological damage suffered by the client after the medical negligence was minimalised with the counselling sessions. Thanks to our wide network of specialists, we were able to back the client’s side of the story and help them move on from the incident.