Case Study Two


The client, a female living in Derbyshire, required a number of services arranged by Target Medical as part of her work injury case.

The accident

In December 2011, the client was going about her regular work assisting disabled people as part of her job as a carer. Her job required the day to day care of those with various disabilities. Often she would help load and unload wheelchair bound people from minibuses.

On the particular day the ground was wet and the weather had been very cold. During her regular duties of unloading a wheelchair she happened to slip on some ice on the ramp placed just outside the building. The ramp was made from timber with no proper grip for shoes.

The ice had created a thin layer on top of the wood and caused the client to slip, falling onto her back and banging her head against the ramp. The ramp had not been properly treated to ensure it had a non slip surface when wet or icy.
The very next day after the incident the local council (for whom the client worked for) installed rubber bubbling along the ramp for better grip and a handrail to avoid future incidents. This signalled the council agreed the ramp was unsafe for use originally.

The damage caused

After hitting the ramp on her back, the client felt very dizzy. Because the injury was a head injury those nearby gave her blankets and covered her rather than move her. Paramedics later arrived and tried to sit her up. However, it did cause a violent spinning in her head.

She spent the night in hospital being monitored at a head injury unit due to both the dizziness and a lump which had appeared at the rear of her head.

The lasting damage from the incident includes regular bouts if dizziness and headaches during a normal week as well as associated difficulties with some normal daily situations like climbing stairs, getting out of bed and bending forwards to pick objects up.

The incident also required the client to give up her work as a carer due to being unable to operate hoists and perform lifts which are a regular occurrence. The client needed to retrain because of this. It also limited a number of extra activities she liked to complete in her spare time including gardening and dancing. All of which needed to be placed on hold for the foreseeable future.

Recovery process

For an injury like this, recovery can be a slow road. With regular headaches at random times it can affect the client’s entire day. Sometimes the headaches last all day and are severe enough that she is required to simply head to bed to sleep off the pain.

The problems with pain in certain positions and when performing certain bends required some assistance from a physio after seeing an orthopaedic surgeon. This is a gradual process organised by Target Medical in order to bring the body slowly back to it’s natural state. Unfortunately for the client (who was at retirement age) a full recovery may not be possible due to aging but efforts were made to give her the best chance of making one.

Moving forward

Despite a full recovery being in the balance, Target Medical was able to arrange a series of examinations to fully understand how the accident affected the client. This not only included the orthopaedic surgeon but psychoanalysis and a neurologist. All appointments were organised and results collected in order to get a full extent of the injury.

We have to look at all possible outcomes of an injury far more than just a physical injury requiring treatment. We need to look at ongoing career prospects, psychological analysis, implications for family and much more. Because of this we need a wide network of specialists (who we utilise) to give you and your family the best chance to move on from an incident.